Shipping policy

Shipping Policy

Last Updated: 6/15/2026

Order Processing

Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered. Most orders arrive within 7–20 business days after processing. Delivery times may vary due to customs, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

HexiVolt offers free shipping on eligible orders. Any applicable shipping charges will be displayed during checkout before your purchase is completed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow several days for tracking updates to appear in the carrier's system.

Multiple Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times. This helps ensure that products are delivered as efficiently as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. HexiVolt is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

While we work closely with our shipping partners, delivery delays can occasionally occur. If your package appears lost or has not arrived within the estimated delivery window, please contact us at HexivoltGamingGear@gmail.com and we will assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact our support team at:

Email: HexivoltGamingGear@gmail.com